Privacy Policy

This policy explains what we collect, why we collect it, and the choices you have.

Effective date: April 17, 2026

1. Information we collect

Account information: if you create an account, we collect details like your email address and basic profile information.

Content you upload: videos, audio, subtitles, transcripts, and related metadata you submit to generate transcriptions, subtitles, or dubs.

Usage information: how you use the product (e.g., features you interact with, pages visited, and actions taken).

Device & log data: information typically sent by your browser or device, such as IP address, browser type, and timestamps.

2. How we use information

  • Provide and improve Kili features and performance.
  • Process your uploads to generate transcriptions, subtitles, and dubbing outputs.
  • Prevent abuse, troubleshoot issues, and keep the service secure.
  • Communicate with you about product updates, billing, and support.

3. How we share information

We do not sell your personal information. We may share information with service providers that help us operate the product (for example, hosting, analytics, payments, and email delivery). These providers are authorized to use information only as needed to provide services to us.

We may also share information when required by law, or to protect the rights, safety, and security of Kili and our users.

4. Data retention

We retain personal information for as long as necessary to provide the service and for legitimate business purposes (such as security, compliance, and dispute resolution). Retention periods can vary depending on the type of data and how it’s used.

5. Security

We use reasonable administrative, technical, and organizational safeguards designed to protect your information. No method of transmission or storage is 100% secure, so we can’t guarantee absolute security.

6. Your choices

  • You can request access, correction, or deletion of certain personal information, subject to applicable law.
  • You can opt out of non-essential product communications.

7. Children’s privacy

Kili is not directed to children under 13, and we do not knowingly collect personal information from children under 13.

8. Contact us

Questions about privacy? Contact us via the feedback form.